Privacy Policy

Last updated: December 19, 2024

1. Information We Collect

We collect the following types of information when you use Tox AI:

Personal Information:

  • Account information (email, display name, Apple ID)
  • User profile data (age, gender, lifestyle, health goals)
  • Subscription and payment information
  • Device identifiers and authentication tokens

Product Analysis Data:

  • Product photos and ingredient lists you scan
  • Barcode information from products
  • Analysis results and toxicity scores
  • Product preferences and dietary restrictions

Usage Data:

  • App usage patterns and feature interactions
  • Scan history and product analysis results
  • Device information (model, operating system)
  • Performance and crash reports

Camera and Photo Data:

  • Product images captured through the app
  • OCR text extracted from product labels
  • Barcode data from product packaging

2. How We Use Your Information

We use your information to:

Core Services:

  • Analyze products and provide toxicity assessments
  • Generate personalized recommendations
  • Track your scanning history and progress
  • Provide subscription and premium features

Service Improvement:

  • Improve our AI algorithms and analysis accuracy
  • Develop new features and functionality
  • Conduct research and analytics (anonymized)
  • Monitor app performance and fix issues

Communication:

  • Send notifications about your progress and reminders
  • Provide customer support and respond to inquiries
  • Send important updates about the service
  • Share promotional content (with your consent)

Legal Compliance:

  • Comply with applicable laws and regulations
  • Protect our rights and prevent fraud
  • Respond to legal requests and court orders

3. Third-Party Services

We use the following third-party services:

Firebase (Google):

  • User authentication and account management
  • Data storage and synchronization
  • Analytics and crash reporting
  • Push notifications

OpenAI:

  • AI-powered product analysis
  • Ingredient recognition and toxicity assessment
  • Natural language processing

OpenFoodFacts:

  • Product database and nutritional information
  • Barcode lookup and product details

Apple Services:

  • Sign in with Apple for authentication
  • App Store for subscription management
  • StoreKit for payment processing

Superwall:

  • Subscription paywall management
  • A/B testing for pricing optimization

All third-party services are bound by their own privacy policies and data protection standards.

4. Data Storage and Security

Security Measures:

  • All data is encrypted in transit and at rest
  • Secure authentication using Firebase Auth
  • Regular security audits and updates
  • Access controls and monitoring

Data Retention:

  • Product images are automatically deleted after 30 days
  • User data is retained while your account is active
  • Analytics data is anonymized and aggregated
  • Subscription data is retained for legal compliance

Data Location:

  • Data is stored in secure Firebase servers
  • Processing may occur in various geographic locations
  • We ensure adequate data protection regardless of location

No Data Sales:

  • We never sell your personal information
  • We do not share data with third parties for marketing
  • Data is only shared as described in this policy

5. Your Rights and Choices

Access and Control:

  • View and download all your stored data
  • Update your profile and preferences
  • Control notification settings
  • Manage subscription and payment methods

Data Rights:

  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Export your data in a portable format
  • Opt out of analytics and marketing communications

Account Management:

  • Delete your account permanently
  • Revoke app permissions in device settings
  • Cancel subscriptions through App Store
  • Contact us for data-related requests

Privacy Settings:

  • Camera and photo access can be revoked in Settings
  • Notification preferences can be changed anytime
  • Analytics can be disabled in app settings

6. Children's Privacy

Tox AI is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at tox-ai@webnow.no.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your personal information.

When we transfer data internationally, we rely on:

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Your continued use of the app after changes constitutes acceptance of the updated policy.

9. Contact Information

For questions about this Privacy Policy or our data practices, contact us at:

Email: tox-ai@webnow.no

Company: Webnow AS

Address: Furusethgata 5, 2050 Jessheim, Norway

We will respond to your inquiry within 30 days.